Stop wasting hours responding to client invoice rejections. The LEDES Rejection Response Script Pack gives legal billing teams professional, client-ready scripts for every common rejection scenario — including excessive time, wrong timekeeper, block billing, duplicate entries, and more.
With 10 rejection types and 5 script options per type, your team can respond quickly, consistently, and confidently — across IP matters, insurance billing, or general matters.
10 Rejection Types, each with its own one-page, ready-to-use scripts
5 Script Options per Rejection Type: Formal, Concise, IP, Insurance, General
Highlight Placeholders: [task], [Partner Name], [Client Name], [date]
Tips Sidebar: Quick guidance on tone, optional detail, and customization
Optional Detail Examples: Include who approved work, what steps were taken, or breakdowns of time/task when requested
Excessive Time for a Task
Wrong Timekeeper
Cost of Travel Too High
Vague Time Entries
Late Invoice Submission Due to Missing Info
Administrative-Looking Work (Review / Revise)
Block Billing / Narrative Issues
Duplicate Client / Duplicate Time Entries
Pre-Approval / Budget Confirmation Issues
Duplicative Narrative / Multi-Matter Work
Save hours per month on client communications
Reduce stress and back-and-forth disputes
Improve client relationships and trust
Ensure professional, compliant messaging every time
Download instantly after purchase.
Find the rejection type in the Table of Contents.
Choose a script and customize placeholders.
Send professional responses immediately.
Keep a record for billing QA and compliance.
Optional: Provide extra detail only if the client requests it (e.g., time breakdowns, who approved, method of approval).
Legal billing teams
Billing managers and coordinators
Law firms looking to reduce write-offs
Anyone handling LEDES-compliant submissions
Stop guessing how to respond to rejected invoices. With fully editable scripts, clear guidance, and industry-specific examples, your team will handle rejections quickly, professionally, and confidently.
Stop wasting hours responding to client invoice rejections. The LEDES Rejection Response Script Pack gives legal billing teams professional, client-ready scripts for every common rejection scenario — including excessive time, wrong timekeeper, block billing, duplicate entries, and more.
With 10 rejection types and 5 script options per type, your team can respond quickly, consistently, and confidently — across IP matters, insurance billing, or general matters.
10 Rejection Types, each with its own one-page, ready-to-use scripts
5 Script Options per Rejection Type: Formal, Concise, IP, Insurance, General
Highlight Placeholders: [task], [Partner Name], [Client Name], [date]
Tips Sidebar: Quick guidance on tone, optional detail, and customization
Optional Detail Examples: Include who approved work, what steps were taken, or breakdowns of time/task when requested
Excessive Time for a Task
Wrong Timekeeper
Cost of Travel Too High
Vague Time Entries
Late Invoice Submission Due to Missing Info
Administrative-Looking Work (Review / Revise)
Block Billing / Narrative Issues
Duplicate Client / Duplicate Time Entries
Pre-Approval / Budget Confirmation Issues
Duplicative Narrative / Multi-Matter Work
Save hours per month on client communications
Reduce stress and back-and-forth disputes
Improve client relationships and trust
Ensure professional, compliant messaging every time
Download instantly after purchase.
Find the rejection type in the Table of Contents.
Choose a script and customize placeholders.
Send professional responses immediately.
Keep a record for billing QA and compliance.
Optional: Provide extra detail only if the client requests it (e.g., time breakdowns, who approved, method of approval).
Legal billing teams
Billing managers and coordinators
Law firms looking to reduce write-offs
Anyone handling LEDES-compliant submissions
Stop guessing how to respond to rejected invoices. With fully editable scripts, clear guidance, and industry-specific examples, your team will handle rejections quickly, professionally, and confidently.
